Frequently Asked Questions
Everything you need to know about shopping with Crazinos
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental US.
How do I return a fashion item that doesn't fit?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your clothing sizes true to size?
Most of our items follow standard US sizing. However, we recommend checking the specific size guide located on each product page to ensure the perfect fit for your body type.
What payment methods do you accept?
Crazinos accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Can I track my order once it has shipped?
Yes! As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country.